Policies & Procedures

Check-in time: 3 pm or later (earlier check-in may be possible upon arrangement)

Check-out time: by 11 am (later check-out may be possible upon arrangement)

Damages: Guests are asked to pay for any damages to the condo/at the resort caused by them or their guests.

Payments: are done via PayPal.com (you can use a major credit card or transfer funds from your bank free of charge). For rates, click here.

Low and High Seasons (all dates except the Christmas/New Year’s holidays):
50% deposit to hold booking; balance due 30 days before arrival
Cancellations:
-Full refund (less $100 cancellation fee) for cancellations more than 60 days before arrival date.
-50% refund of full rental cost (less $100 cancellation fee) for cancellations made between 60 and 30 days before arrival date.
-No refund for cancellations 30 days or less before arrival date.

Peak Season (~December 18-January 3); 5 night minimum stay:
50% deposit to hold booking; balance due 30 days before arrival
Cancellations:

-Full refund (less $100 cancellation fee) for cancellations more than 60 days before arrival date.
-No refund for cancellations 60 days or less before arrival date.

Trip Insurance: Some may want to consider purchasing travel insurance for their trip; three resources are listed here, although there are many more sources on the internet as well.

New York Times
TripAdvisor
Consumer Reports

Sunset Beach Resort, Ambergris Caye, Belize