Rosa, Your Helping Hand!
From the US (mainly Maryland & Massachusetts), Rosa Rosa has a small company in San Pedro called Helping Hands and has lived on Ambergris Caye for many years. You’ll be introduced via email to Rosa after your condo booking is confirmed and she would be happy to help you (at no extra cost) with tours, Tropic Air flights, golf carts, and answer any questions you may have!
Manolo, Driver Extraordinaire
Manolo, our taxi driver of choice, is there when you need him! We’d be happy to arrange to have him meet you at your flight or water taxi to take you to Sunset Beach on arrival–it’s always nice to have a friendly face meeting you! He is also just a phone call away should you need a taxi while on the island.
Chapin is originally from the Toledo district of Belize, but has lived on the island for over 20 years. He helped build the Sunset Beach buildings so literally knows the resort from the inside out! Chapin will greet you on arrival to let you in to your condo, give you keys, and is available should there be any questions or problems with the facilities. He lives on the premises and you’ll see him working non-stop to keep the resort looking as beautiful as it does, but we do try to respect his evenings and Sundays off!
Originally from Guatemala, Janet has been living on Ambergris Caye for 20 years. She’s been working with Sunset Beach since 2006 and thinks that the guests and owners here are the best on the island! While she normally is hard at work behind the scenes, she is happy to get to know guests a little when she has the chance; she’ll let you practice your Spanish also! Your condo will of course be spotless on arrival and if you are staying more than 9 nights, it will be cleaned again during your stay. If you would like additional housekeeping at your own expense, that is easily arranged.
Juan Carlos, Concierge
Originally from the mainland (where he also worked in hospitality as well as IT), Juan Carlos has been living in San Pedro for many years. He will greet you on arrival, give you an orientation to the resort and area, and make sure you have a great stay! Don’t let his grizzled look fool you — he’s a teddy bear!
Irma, Laundry Camera shy!
We have token-operated laundry facilities on site, but many prefer the pick-up/drop-off laundry service that Irma provides — you’re on vacation after all! Information on this service is provided on site.