On site staff

Rosa, Your Helping Hand!
From the US (mainly Maryland & Massachusetts), Rosa has a small company in San Pedro called Helping Hands and has lived on Ambergris Caye for many years. You’ll be introduced via email to Rosa after your condo booking is confirmed and she would be happy to help you (at no extra cost) with tours, golf carts, & more plus answer any questions you may have!
Sunset Beach Resort, Ambergris Caye
Sunset Beach Resort, Ambergris Caye, Belize Juan Carlos, Concierge
Originally from the mainland (where he also worked in hospitality as well as IT), Juan Carlos has been living in San Pedro for many years. He will greet you on arrival, give you an orientation to the resort and area, and make sure you have a great stay! Juan Carlos is pictured here with his wife, Crystal, who is a fabulous massage therapist, cook, & babysitter — our guests love her services!
Chapin, Caretaker
Chapin is originally from the Toledo district of Belize, but has lived on the island for over 20 years. He helped build the Sunset Beach buildings so literally knows the resort from the inside out! Chapin is available should there be any questions or problems with the facilities. You’ll see him working non-stop to keep the resort looking as beautiful as it does and if you’d like a freshly cut coconut, just ask him!
Sunset Beach Resort, Ambergris Caye, Belize

Manolo & Alvin, Cab Drivers Extraordinaire
Manolo & his son Alvin are our taxi drivers of choice — one of them is there when you need them! We’d be happy to arrange to have you met you at your arriving San Pedro flight or water taxi to take you to Sunset Beach–it’s always nice to have a friendly face meeting you! They are also just a phone call away should you need a taxi while on the island.

Janet, Housekeeping
Originally from Guatemala, Janet has been living on Ambergris Caye for 20+ years. She’s been working with Sunset Beach since 2006 and thinks that the guests and owners here are the best on the island! While she normally is hard at work behind the scenes, she is happy to get to know guests a little when she has the chance; she’ll let you practice your Spanish also! Your condo will of course be spotless on arrival and if staying more than 9 nights, it will be cleaned again during your stay. If you would like additional housekeeping at your own expense, that is easily arranged.
Sunset Beach Resort, Ambergris Caye, Belize

Irma & Ozzie, Laundry
We have token-operated laundry facilities on site, but many prefer the pick-up/drop-off laundry service that Irma & her husband Ozzie (pictured) provides — you’re on vacation after all! Information on this service is provided on site.